MarketAppClient, Mobile, extension
- How to Set Up Your Steam Account for Purchasing Items on Market.CSGO?
- How to Purchase an Item?
- How to Cancel a Purchase?
- What Are "Purchase Requests" and How Do They Work?
- Can I Purchase Multiple Items at Once?
- What to Do If the Purchased Item Remains in "Status Clarification" or "Trade Stuck" for More Than 10 Minutes?
- How to Set Up Your Steam Account to Sell Items on the Site?
- How to Sell Items
- What is 'Quick Sale' of items, and how does it work?
- What to Do If Trades for Confirmation Do Not Appear When Selling Items?
- What Is the Commission on Sales? Can It Be Reduced?
- What to Do If You Haven't Received Money for Selling an Item?
- Error: “You must enable trade confirmations and the mobile authenticator”
- Error: “You need to first open your inventory in your Steam profile settings”
- Error: “Invalid Trade Link”
- Error: “Issues Updating Inventory”
- Error: “You are offline! You need to enable sales and either launch the MarketApp client or enable the extension!”
- Error: “Link Verification Error, Our Bot Cannot Retrieve or Transfer Items to You. Please Check the Possibility of Offline Trades on Your Account”
- What Is the Commission for Withdrawing Money?
- I Submitted a Withdrawal Request, but the Funds Haven't Arrived
- What Is the Difference Between the Withdrawal Amount and the Amount to Receive?
- What Is a Payment Password and What to Do If It's Lost?
- How to Correctly Withdraw Money to Your Steam Account Balance
- Why Can't I Withdraw Funds to an International Card?
- How to Send an Item Link in the Chat?
- Error: “You cannot write to chat until you reach level 1 in steam. You can still write to tech support.”
- Error: “To access the chat, you need to establish yourself as a reliable seller or buyer and have a small turnover on our platform.”
- Can I Suggest Improvements for Market.CSGO?
What to Do If the Purchased Item Remains in "Status Clarification" or "Trade Stuck" for More Than 10 Minutes?
This means that the site cannot verify the status of the trade offer due to issues on the seller's side or with Steam. Usually, this happens when the seller has turned off the MarketApp application or is experiencing problems with their Steam Access Token.
In this case, the buyer needs to wait for the trade to be processed. The seller should do the following:
1. If the seller is selling items via API – they should link their Steam Access Token according to the instructions.
2. If the seller is selling items through the MarketApp application – ensure that the account status is set to Online. In this case, the application will automatically fix the issue within 5-20 minutes.
If the seller does not fulfill these conditions, the stock trade will be considered unsuccessful after 48 hours. The buyer will receive the funds back to their balance for this item